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mccann
Contributor
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Message 1 of 2

Portadown Exchange Problem on Saturday Evening

Hello all, exchange had a problem last night but has now been marked as resolved - seems though not for me.

 

Time resolved: Sat 22/03/2014 at 18:53

Dialling codes affected: 02838 

Impacting service since 22/03/2014 17:22  

We've fixed the problem in the Portadown area so your broadband should now be working. If it isn't, try restarting your modem or router.

 

I have since tried restarting my modem/router but my speeds are still not stable, I tried calling for some help but the guy tried to tell me my wifi was impacting my speed - I told him my pc is hardwired. 

 


I have tried speedtest.net as the bt speedtest is telling me the service is busy and to try again later, I have been trying all day.  Speedtest.net on different servers has been jumping up and down but averaging about 14mb, I am normally always around 60mb.

 

I am using a HH4, is there anything else I should try?

 

Sorry all just noticed its been raised again on the service status page

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1 REPLY 1
PaddyB
Moderator
Moderator
266 Views
Message 2 of 2

Re: Portadown Exchange Problem on Saturday Evening

Hi Mccann,

 

How are things with your connection? If you are still having problems with your connection, I can run a few tests on your line. Please send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

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