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Aspiring Expert
321 Views
Message 1 of 3

Positive Words and Phrases

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2 REPLIES 2
Distinguished Guru
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Message 2 of 3

Re: Positive Words and Phrases

What happened to "it will be fixed in the next 48 hours" - which roughly translates to "I have no idea how to fix the problem.  So go away, and then I can talk to the next customer".

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Aspiring Expert
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Message 3 of 3

Re: Positive Words and Phrases

Some of the other links on the site give an insight into how these centres operate, smoke and mirrors seems appropriate.

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