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gg30340
Distinguished Sage
Distinguished Sage
1,384 Views
Message 751 of 753

Re: @Kernowklt @MarmadukeTheEighth @PaulBrownsey thank you al...


@pompey1898 wrote:

@gg30340wrote:


All BT's customer support is now UK and Ireland based. The out sourcing to foreign areas has stopped.  

https://www.ispreview.co.uk/index.php/2020/01/bt-bring-100-of-customer-service-calls-back-to-uk-and-...


In that case an Inian accent is possibly an idicator that the call is a scam


That is a bit of a generalisation. It is of course very possible if not even certain that BT employ immigrant people from around the world in their UK/Ireland CS centres.

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pompey1898
Recognised Expert
1,086 Views
Message 752 of 753

Re: @Kernowklt @MarmadukeTheEighth @PaulBrownsey thank you al...

Hi @gg30340 ,

I realised that before posting, which is why I said "possibly".  All my calls to and from BT have been UK based for quite some, before Halo.

The scam that I would most like to get rid of is the Amazon one.

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PaulBrownsey
Aspiring Contributor
1,067 Views
Message 753 of 753

Re: @Kernowklt @MarmadukeTheEighth @PaulBrownsey thank you al...

Yes.  Be cautious.  I once had a genuine call from M&S Bank but the speaker had an Indian accident and I immediately dismissed it as a scam call and put the phone down...

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