All BT's customer support is now UK and Ireland based. The out sourcing to foreign areas has stopped.
In that case an Inian accent is possibly an idicator that the call is a scam
That is a bit of a generalisation. It is of course very possible if not even certain that BT employ immigrant people from around the world in their UK/Ireland CS centres.
Hi @gg30340 ,
I realised that before posting, which is why I said "possibly". All my calls to and from BT have been UK based for quite some, before Halo.
The scam that I would most like to get rid of is the Amazon one.
Yes. Be cautious. I once had a genuine call from M&S Bank but the speaker had an Indian accident and I immediately dismissed it as a scam call and put the phone down...