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Premium Mail Billing & Security Question

Hi All,


Dont know where to start!  Im a premium mail customer, and my CC has just expired.  Normally i would log in, and find the billing page, but it now keeps re-directing me to the BT residential billing pages, so being an old BT customer i tried to log in there, but cannot remember my username / password. 

 

Tried resetting it - cannot remember security question....

 

Arggggh! so many passowords, so few brain cells.  Anyway.....anyone know how to:

 

1-Update Premium mail billing online?

2-Change BT billing security question?

 

ta!

 

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