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L3
Aspiring Expert

on ‎14-07-2020 19h43

1,587 Views
Message 1 of 13

Price increase

Hi

Just heads up guys check your emails for price increase. Had email calling plan increase 4.50 a month. 

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12 REPLIES 12
imjolly
Distinguished Sage
Distinguished Sage

on ‎14-07-2020 19h59

1,577 Views
Message 2 of 13

Re: Price increase

There are numerous posts about this already and even article in ISP REVIEW



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billcubbon
Contributor

on ‎14-07-2020 20h02

1,574 Views
Message 3 of 13

Re: Price increase

Yes just seen this.

Clicked on the link to see the option on call plans and seems the 700 minutes anytime seems better BUT it states this is for any landline number or mobile but it is unclear whether this includes 0845/0870 numbers. I suspect not which would make a big difference.

Entered details to get a phone back from BT to see what happens.

 

 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎14-07-2020 20h10

1,566 Views
Message 4 of 13

Re: Price increase

This may help

https://www.ispreview.co.uk/index.php/2020/07/broadband-isp-bt-hits-landline-only-customers-with-pri...



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billcubbon
Contributor

on ‎14-07-2020 20h22

1,564 Views
Message 5 of 13

Re: Price increase

Thanks for that link. Seems to indicate that the 0845/0870 numbers are included in the 700 minute plan.

When BT contact me I would hope that they confirm that this is definitely the case.

Not that I'm distrustful of BT of course particularly since I'm out of contract.

 

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billcubbon
Contributor

on ‎15-07-2020 16h56

1,461 Views
Message 6 of 13

Re: Price increase

Just as an update. 0845 and 0870 numbers are NOT included in the 700 minute plan.

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Ribblelancs
Guru
Guru

on ‎15-07-2020 17h34

1,427 Views
Message 7 of 13

Re: Price increase

How did you reach the conclusion that 0870, 0845 numbers are charged for on the 700 minute Plan?

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billcubbon
Contributor

on ‎15-07-2020 18h11

1,397 Views
Message 8 of 13

Re: Price increase

Here you go , quote from email from BT:-

"Your 700 minutes calling plan With this plan, you'll get 700 minutes a month for calls from your landline to UK landlines and UK mobiles .

Calls to service numbers starting with 084, 087, 09 and 118 come with an access charge plus a service charge set by the company you call."

 

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garybs29
Recognised Expert

on ‎15-07-2020 18h39

1,374 Views
Message 9 of 13

Re: Price increase

They are -

700 Minutes: 30 day minimum term. 700 inclusive anytime minutes to UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. Maximum of 150 calls to 0845 and 0870 numbers. If you exceed your 700 Minute calling plan allowance two months in a row we’ll move you onto our Unlimited Minutes plan. 

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billcubbon
Contributor

on ‎15-07-2020 18h47

1,361 Views
Message 10 of 13

Re: Price increase

Sorry to tell you but that is the old plan. The quote that I provided came from BT at 1642 today. 

If you really do not believe me then I give up.

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