Prime Reward - Not received anything

[nhenson22]

Hi,

I had a new BT service activated at the end of October. When ordering it was advertised that I would receive the Amazon Prime reward. To this date, I have received no communication regarding this benefit, can someone advise how I chase this up and where?

Thanks
Nick

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[DavidM]

Hi nhenson22 and welcome to the community.

I'm sorry you haven't had any update on the Amazon Prime offer. Have you checked your spam filter for any emails? Can you take a look and let me know?

Cheers

David

[nhenson22]

Hi, thanks for reply.

Nothing in spam. I have received all other emails from BT okay, including the reward gift card emails.

[DavidM]

Thanks for checking that @nhenson22. I'll need to take a closer look at this. I've sent you a private message explaining how you can contact the forum moderation team. Just drop me over a reply with the details and we’ll check it out.

Cheers

David