We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I'm looking into having a contract mobile but when I'm applying it keeps coming up with sorry does not have an account
Welcome to the forum and thanks for your post!
Sorry you're having problems ordering BT Mobile. You'll still be able to order BT Mobile even if you don't currently have a BT account. The only difference is that BT Broadband customers would receive a discount.
Check out this link to place your order - Mobile Phones and 4G Handsets
Post back and let me know how you get on with this.
Thanks for posting back and apologies for the mix up!
Did you try placing your order using the link in my last post? If you're still having problems you can place an order by calling us on 0800 100 400. Do keep me posted.