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Newbie
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Message 1 of 3

Problem submitting home move request

Hello David,

 

I am experiencing the same problem. I have tried on numerous occasions to submit my details but the page does not update after I click continue.

 

Can I also send you my details to begin this process?

 

 

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Distinguished Guru
Distinguished Guru
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Message 2 of 3

Problem submitting home move request


Joseph1111 wrote:

I am experiencing the same problem. I have tried on numerous occasions to submit my details but the page does not update after I click continue.

 

Can I also send you my details to begin this process?


Welcome to the forum. I'm asking the moderators to help you with this and they will post a contact invitation here in the morning.

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Moderator
Moderator
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Message 3 of 3

Re: Problem submitting home move request

Hi @Joseph1111

 

Welcome to the community forum and thanks for your post!

 

I'm sorry that you're having problems placing your home move order on our website.  May I suggest chatting with my order colleagues online? You'll be able to chat with my colleagues using the following link:

https://bt.custhelp.com/app/chat/contact_chat/queue_id/463/c/5617,5621

This chat option is available between 09:00 – 17:00 Monday to Friday.  Feel free to post back again and let us know how you get on chatting with them.

Cheers

Robbie

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