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Expert
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Message 1 of 2

Problem with BT's service status page

I have spotted a rather large issue with the BT service status page at https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31

 

The problem is this:

 

If you look under "Cable damage - Loss of Broadband and Telephony - Various locations" There is the following entry:

 

Bangor - 012483, 02891 (estimated clear 31/03/2013)

 

Now, the first dialling code is for Bangor, Gwynedd, North Wales.

 

The second however is for Bangor, County Down, Northern Ireland.

 

It might be advisable for BT to sort out their systems to be able to tell the difference between one side of the Irish Sea and the other!

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Moderator
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Message 2 of 2

Re: Problem with BT's service status page

Thanks for pointing that out rhyds.

 

Cheers

 

David

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