Moved into a new home with BT Broadband.
Having a nightmare with the broadband being slow or running quite well. Speeds between 0.3Mbps and 11.4Mbps. Upload rate never rises above 0.8Mbps.
BT are warning of a £130 charge if an engineer come out and finds a problem with wiring within the house.
So anyone know how the master box should be wired? As I understand we have the newer socket with built-in filter.
There are two tiny wires one orange & one white going into sockets B & A on the openreach side of the socket.
Is this correct? Is there anything else that I can check?
Thanking you in anticipation
You need to plug into the test socket (using a microfilter as you are bypassing the filter) and run a BTW speedtest and a quiet line test and post the results. Also post your router stats.
That will allow the forum to see what the problem is.
Should have mentioned that I have removed the faceplate and tested with a filter with the same results.
Not sure what a BTW and quiet line test are will have a google.
Learn something new everyday lol.
Quiet line test has a low whistle sound in the background.
Hope this helps