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sno1989
Newbie
5,220 Views
Message 1 of 2

Problem with setting correct region on BT YouView box

I have recently set up my YouView box and on scanning for new channels the box asked me what my primary region was.

 

I specified 'Wales' and thought nothing of it.

 

Now my primary BBC and ITV channels are English, not the Welsh version - ie. I get BBC Points West for my news instead of BBC Wales.

 

I have tried re-tuning and no matter if I select 'Wales' or 'England' I still get the wrong channels. The other 2 TV's in my house all ask me the same question and let me view the correct region, as did the old Freeview box my lovely new shiny BT box replaced. I have also tried updating the software but it's already on the latest version.

 

Can anyone help me?

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1 REPLY 1
cactusbob
Aspiring Expert
5,199 Views
Message 2 of 2

Re: Problem with setting correct region on BT YouView box

You may be better off checking the support over at www.youview.com. Specifically here: http://community.youview.com/youview

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