cancel
Showing results for 
Search instead for 
Did you mean: 
mortster
Aspiring Contributor
331 Views
Message 21 of 48

Re: Problems in Worcester, please post if so.

Terrible speeds last night, didn't do any official logging, but it seems it was down to around 2Mb/s just past 21:00, really starting to get fed up with it now. I wonder if BT will allow me to pay them a reduced rate when the speeds drop....

0 Ratings
Bonetired
Contributor
318 Views
Message 22 of 48

Re: Problems in Worcester, please post if so.

Well ... I did ... dire dire dire ...  3.47 FFS! 

Mon Feb 17 19:00 Download: 17.80 Mbit/s Upload: 12.38 Mbit/s
Mon Feb 17 19:10 Download: 25.44 Mbit/s Upload: 12.56 Mbit/s
Mon Feb 17 19:20 Download: 22.28 Mbit/s Upload: 9.62 Mbit/s
Mon Feb 17 19:30 Download: 9.00 Mbit/s Upload: 10.36 Mbit/s
Mon Feb 17 19:40 Download: 9.47 Mbit/s Upload: 7.31 Mbit/s
Mon Feb 17 19:50 Download: 26.08 Mbit/s Upload: 12.27 Mbit/s
Mon Feb 17 20:00 Download: 22.62 Mbit/s Upload: 12.36 Mbit/s
Mon Feb 17 20:10 Download: 6.76 Mbit/s Upload: 11.09 Mbit/s
Mon Feb 17 20:20 Download: 7.71 Mbit/s Upload: 10.13 Mbit/s
Mon Feb 17 20:30 Download: 16.33 Mbit/s Upload: 7.07 Mbit/s
Mon Feb 17 20:40 Download: 12.03 Mbit/s Upload: 12.10 Mbit/s
Mon Feb 17 20:50 Download: 5.83 Mbit/s Upload: 8.98 Mbit/s
Mon Feb 17 21:00 Download: 8.90 Mbit/s Upload: 9.85 Mbit/s
Mon Feb 17 21:10 Download: 6.21 Mbit/s Upload: 2.85 Mbit/s
Mon Feb 17 21:30 Download: 5.29 Mbit/s Upload: 5.21 Mbit/s
Mon Feb 17 21:40 Download: 3.47 Mbit/s Upload: 6.21 Mbit/s
Mon Feb 17 21:50 Download: 4.61 Mbit/s Upload: 9.08 Mbit/s
Mon Feb 17 22:00 Download: 5.94 Mbit/s Upload: 10.05 Mbit/s
Mon Feb 17 22:10 Download: 7.75 Mbit/s Upload: 10.06 Mbit/s

0 Ratings
mortster
Aspiring Contributor
310 Views
Message 23 of 48

Re: Problems in Worcester, please post if so.

Thanks chap, good to get confirmation that the speed drop was happening for you as well. I'm wondering what the next steps are now, it's obvious we have a problem, most likely at the WMSTP (St. Peters) exchange, I just wonder what it takes for the mods on here to engage with us ?

0 Ratings
Bonetired
Contributor
299 Views
Message 24 of 48

Re: Problems in Worcester, please post if so.

I know how to get their attention - just put an email address within the post Smiley Sad - but to get them to kick this upstairs? God alone knows ...

0 Ratings
Bonetired
Contributor
274 Views
Message 25 of 48

Re: Problems in Worcester, please post if so.

Now lost BB connection twice inside 10 mins ... ( 09:40) 

0 Ratings
Moderator
Moderator
266 Views
Message 26 of 48

Re: Problems in Worcester, please post if so.

Hi Bonetired,

Thanks for posting. I can look into this for you. Drop me an email with your details. You'll find the "contact us" form in the about me section of my profile. 

Cheers

David

0 Ratings
Bonetired
Contributor
254 Views
Message 27 of 48

Re: Problems in Worcester, please post if so.

Form filled in and message submitted
0 Ratings
Bonetired
Contributor
236 Views
Message 28 of 48

Re: Problems in Worcester, please post if so.

 I had a phone call off a very nice lady based in Exeter who said that 1) yet another engineer (#3) is coming on Monday and 2) Openreach is talking to Wholesale about the fact that the problems seem to be in the exchange given that at least 3 ( maybe 4) people are suffering same issues ...

0 Ratings
mortster
Aspiring Contributor
226 Views
Message 29 of 48

Re: Problems in Worcester, please post if so.

Great news, cheers for the update, and thanks to DavidM for engaging with us on this issue.

 

 

0 Ratings
judgepd
Aspiring Contributor
239 Views
Message 30 of 48

Re: Problems in Worcester? If so, please reply with details.

I have this very same problem but I'm on the St Johns exchange in Worcester. Overnight and in the day time speeds are 48Mbps bit in the evening around 5Mbps.
0 Ratings