Problems logging into main email account

[nannajan13]

Hi is anyone else having problems logging into their email accounts today?

Mine was working fine until 12.15pm now I can't log in to my main account on any device. I have my emails forwarded to Safari Mail thats failing and also to my mobile keep getting sign in failed message.

I can log into MYBT account but if I click email from there it takes me to the email log in which I enter my details doesn't say there is a problem just doesn't log me in and wants the details re enters and doesn't log me in any suggestions?

[KC58]

same here...cannot see anything online saying what the problem is

[RikkiT]

I have the same trouble. I tried to reset my password and that didn't work either.  I can however get into my alternative email accounts - had to do that to register in the community.  

[Hughietb]

Cannot login to webmail/email account. No failure message. 

[cazoe]

I've been having the same problem.  However it now seems to be working again.... give it another try!

[bprimrose]

Mine was the same but has just started working again there in the last 5 minutes. 

[Diescu]

Yes I’ve got the same problem too.

[RikkiT]

Thanks - it worked!

[Kayell]

Yes - same problem in the last hour or so.  I first noticed it in Windows Mail and thought it was that but using BT webmail, new emails were down-loaded but won't open.

Sub account seems to be OK...

[stillhopeful]

I can't login in to my email account on any device either.  London.