Last week I had a number of disconects this was due to a falty filter which i have replaced with a spair one I had, the clear line test was good and the conection has been stable for over 4 days now but theres been no change in the profile I normaly get speeds over 6000kbps.
Could my profile be manually reset?
Download speedachieved during the test was - 0.25 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
IP Profile for your line is - 0.25 Mbps
DSL Link Up: Down Rate=283Kbps, Up Rate=1030Kbps; SNR Margin Down=13.5dB, Up=6.7dB
Solved! Go to Solution.
Welcome to this user forum.
Its an automatic process, see https://community.bt.com/t5/ADSL-Copper-Broadband-Speed/How-to-speed-up-return-to-normal-ADSL-speeds...
A manual reset woul only be done if the connection was still low after about 10 days.
Just leave it all alone, and it will recover.
So after 9+ days of connection I lost droped conection today not sure why but there has be no change to my profile can this please be looked into
|15:13:53, 29 Jan.||DSL Link Up: Down Rate=283Kbps, Up Rate=1184Kbps; SNR Margin Down=14.6dB, Up=6.2dB|
|15:13:47, 29 Jan.||Tunnel is down|
|15:13:40, 29 Jan.||WAN connection ATM disconnected|
|15:13:32, 29 Jan.||PPP LCP Send Termination Request (User request)|
|15:13:29, 29 Jan.||PPP LCP Send Termination Request (User request)|
|15:13:28, 29 Jan.||DSL Link Down: duration was 828329 seconds|
I'll be able to take a look at your connection and run a few checks on your line.
You can send me in your details using the "Contact The Mods" link found in my profile.
Looks like the cap has been lifted thanks for all your help guys
|08:48:23, 30 Jan.||DSL Link Up: Down Rate=4876Kbps, Up Rate=1188Kbps; SNR Margin Down=15.1dB, Up=6.3dB|
Thank you for taking my call yesterday. I've tested your connection today and your sync speed has increased to 7143 Kbps. This has enabled a profile of 6093 Kbps.
I'll be back in touch at the end of the week to see how the connection is preforming.
I gave your mobile a quick call, I'm sorry I didn't get speaking to you. I've tested your connection and its looking pretty good. The profile has increase to 6301 Kbps. The connection has been nice and stable with no drop outs over the last 3 days.