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Pieage
Beginner
262 Views
Message 1 of 3

Profile seems to be capped at 2mb/s

After months of download speeds of betweeen 6-7mbps my line now appears to be capped at 2mb/s

As can be seen below I have been connected for longer then 5 days to wait for the line to stabilise

I have also performed a quiet line test which was fine

Any help would be appreciated! 

BT test.JPG

Details.JPG

0 Ratings
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage
259 Views
Message 2 of 3

Re: Profile seems to be capped at 2mb/s

welcome to the forum

 

your profile does look stuck with good stats and connection time of 8 days.  when mods read this they will post a contact us link 






contact mods.jpg


After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email



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PaddyB
Moderator
Moderator
253 Views
Message 3 of 3

Re: Profile seems to be capped at 2mb/s

Hi Pieage,

 

Welcome to the community forum. I can take a look at your connection. Please send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB