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Beginner
1,095 Views
Message 51 of 54

Re: Pure Pre-Paid Visa Card

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Yes I've tried that the little box that you need to untick it makes no difference.
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Distinguished Sage
Distinguished Sage
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Message 52 of 54

Re: Pure Pre-Paid Visa Card

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@lernien wrote:
Yes I've tried that the little box that you need to untick it makes no difference.

You have to tick the box to select the ones you want to remove, then select the options menu to remove the ticked subscriptions.

 

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Aspiring Contributor
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Message 53 of 54

Re: Pure Pre-Paid Visa Card

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@RobbieMac Thanks for the follow up. No the card has not arrived. I received an acknowledgement to my chaser email saying :

 

"Thank you for your email.

I will need to send a request for further investigation before we’re able to send a replacement visa card.

This can take up to 10 working days, however we will contact you again at the very earliest opportunity with the outcome.

Thank you for your patience while we investigate this for you."

 

This seems to suggest that a card has been sent and simply gone astray but I am not convinced that is the case.

 

If you are able to resolve more quickly I would appreciate it.

 

Thanks

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Moderator
Moderator
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Message 54 of 54

Re: Pure Pre-Paid Visa Card

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Hi Kuzey101,

 

Thanks for posting back.  Sorry you still haven't received it.

 

Click into my profile and under the section "about me" you'll see the link to send over your details.  We'll get it sent out to you.

 

**At the OP's request I'm now locking this thread.  For the guys I've offered help to this morning, follow the above steps you get your details over to us**

 

Cheers,

 

Robbie

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