Hi, I received the Pure Card, it then had to be ree-issued. This was done on the 2nd Feb and I was told I would receive it should arrive within 14 days but didnt arrive. I have had a series of confusing and differing emails telling me when I should expect it, which is by the end of this week / tomorrow.
I would appreciate it if someone can look into this for me as I'm not confident about the information I've been provided.
I've already been through this process and received a card. Why do I need to resubmit that information again?
I explained I'm waiting for the replacement card but I keep getting conflicting information and the card hasnt arrived.
I'm going around in circles...
Yes, I noticed the moderators responded and assisted the person in the thread I highlighted.
Thats why I requaested help on this forum, a number of people wo have had problems with the Pure card have been helped and I hope I will be as well.