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bridie13
Beginner
477 Views
Message 1 of 4

Question about contract

Hi there due to drastic circumstance I am having to seriously reassess my financial commitments, I am trying to find out when my annual rental and broadband contracts expire and the website is useless,

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3 REPLIES 3
RobbieMac
Moderator
Moderator
473 Views
Message 2 of 4

Re: Question about contract

Hi @bridie13

 

Welcome to the forum and thanks for your post!  I have moved your post to your own thread as the thread you posted on was quite old and creating your own thread is the best thing to do.

 

I recall seeing a post from @Keith_Beddoe with advice on how to find your contract term on your MyBT account

 

Alternatively, you can have a word with our >> Billing Live Chat Team << to see if they can get you sorted.

 

Let me know how you get on.

 

Cheers,

 

Robbie

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
424 Views
Message 3 of 4

Re: Question about contract

@bridie13

 

There is a way to view the terms.

 

First of all you need to go to this page.

 

https://www.bt.com/appsordermgmt/secure/listoforders.do

 

Then select the order that you wish to view, and on the top right there will be a link saying "Show contract terms"

Click on that, and it will give the info.

 Image1.jpg

bridie13
Beginner
412 Views
Message 4 of 4

Re: Question about contract

Thanks

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