Questionable addon

[bigbadwolf]

Anyone know what a "CP addon UEWC (#%S0312491.curPrice" is. Suddenly appeared on this months bill?

[DavidM]

Hi @bigbadwolf and welcome back.

Thanks for posting about your bill. Have you made any recent changes to your account?

Cheers

David

[bigbadwolf]

No. Have not spoken to BT for at least 6 months.

[DavidM]

Thanks for confirming that @bigbadwolf .

We'll need to take a closer look at this for you. I’ve dropped you a private message with details on how to contact the Moderator team. Please reply to that message and we'll get this sorted for you.

Cheers

David

[bigbadwolf]

Thanks. Replied to message.

[Elstree]

I've received the same charge on my bill today and have no idea to what it relates 😞

[JohnC2]

Hi @Elstree Welcome to the forum and thanks for posting. Sorry you have received this charge on your bill. I've sent you a Private Message with details on how to contact the Mods and we will be happy to help you with this.

Check here: https://community.bt.com/t5/notes/privatenotespage
Cheers
John

[Elstree]

Thank you for your fast reply John - I have replied to your message

Janet 

[bigbadwolf]

Hiya, BT sorted it out pretty quick for me, must be glitch in the system somewhere but do wonder how many people don't check their bills when they come in and miss this. 

Frank

[Elstree]

I don’t normally check things in such fine detail Frank but the narrative on the statement was bizarre plus I’ve had no changes to my account in months

Janet