I realise that the FTTC product utilises the copper over the last leg from the cabinet.
Last year I had to threaten court action to be let out of an ADSL contract because for 3 months it was unuseable, despite several engineer visits and hours spent (wasted) on the phone with technical support. A brand new phone line was installed by the way.
My concern with a potential move to Infinity is that I might have similar experiences, can anyone allay any fears?
Is what working ok now?
I am currently on Virgin Fibre, and looking for other options, eg Infinity. I am not currently using the phone line.
I have no idea. I'm on Fibre and not using the phone line.
How would I go about testing it? As far as I'm aware its not active.
you said a new line was installed
where does this run from and to?
the only way to test it is to plug something into it do you have a adsl modem or a phone to plug into it? what happens?
One other thing you could try is to go to the BT.COM website, navigate to the Broadband section and do a speed (availability) check. You could try entering your postcode and house details and it may give a reasonable estimate of what you could get on Infinity. If there is a cabinet close by you could get brilliant speeds even though the ADSL was not good. The bad ADSL may have been due to the physical distance to the exchange.
Unfortunately no, it wasn't ok for those 3 months, I had a barely useable phone/adsl connection. Hence my worry about moving to Infinity and experiencing issues with the last leg of copper.
I'm pretty sure my cabinet is at the end of the road, about 150M away, but it doesn't look like one of the fancy upgraded cabinets I've seen a picture of (it doesn't have vent fins for starters), but according to the BT website I should see speeds of up to 76mb/s.