Quidco cashback.

[kenneth210156]

Hi I recently joined BT through Quidco to get cashback,but encountered problems,can someone contact me to help retrieve it

Regards Kenneth.

[RobbieMac]

Hi @kenneth210156 

Thanks for your post and welcome back!

I'm sorry to see you've had some problems with your cashback.  The first thing to do is raise a claim directly with Quidco.  Here is the link to show you how:  My cashback hasn't tracked automatically

Keep us updated on here with how things go.

Cheers,

Robbie

[kenneth210156]

Hi Robbie ,already did that a while back ,have the details said it was because the order was stopped and reordered so was declined, but to be honest the order has been been re-ordered a few times by BT for one reason or another,and is still showing open when I track it,the whole process has been a nightmare,from start to finish, the only reason I joined was by getting cashback that brought the monthly payment down.

[RobbieMac]

Thanks for letting me know that @kenneth210156 

In that case fire me over the details and we'll get back in touch.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

[kenneth210156]

Hi Robbie just checked my Quidco account and it’s now saying successful, thanks will keep an eye on it.

Kenneth