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Aspiring Contributor
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Message 1 of 3

Quiet line test result is strange

We have an intermittent fault on our telephone line- but otherwise it works well.

 

If we do a "quiet line test " when the line is "having problems" we can hear the background noises you would expect to hear if someone has left a phone "off the hook" i.e. conversations, footsteps, fax machine noises, one half of telephone conversations etc. But no message to "please hang up etc." ever occurs.

 

How can this happen?

 

Sedgeon

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Quiet line test result is strange

sounds like a crossed line  you need to report a fault to 151



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Aspiring Contributor
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Message 3 of 3

Re: Quiet line test result is strange

Thank you for the quick reply.

 

The fault state was present when the BT engineer was site-

he could hear the background noises----but the line tests as "fault free"

 

If someone had an analogue "walkie talkie" left on - and our phone line had a junction defect that was acting as a rectifier- could that cause it?

 

Sedgeon

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