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CharlotteRefund
Beginner
377 Views
Message 1 of 8

REFUND ME NOW!!!!!

10 DAYS AND COUNTING FOR MY £49 ACTIVATION FEE BACK!!!

 

OFCOM are on the case Ive HAD ENOUGH of this terrible company!

 

PAY ME BACK MY REFUND NOW!!!!!!!!!!!!

0 Ratings
7 REPLIES 7
Keith_Beddoe
Distinguished Sage
Distinguished Sage
375 Views
Message 2 of 8

Re: REFUND ME NOW!!!!!

Welcome to this forum.
This is a customer to customer forum only,

 

This is where customers help each other get the most out of BT products & services.

Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
Everyone posting here, are just BT customers like myself

 

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

 


This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, account numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.

Thanks

0 Ratings
bronagh
Beginner
357 Views
Message 3 of 8

Re: REFUND ME NOW!!!!!

Hi

I am having terrrible problems with BT also!  i dont know where to turn as they are really unhelpful!  

 

Im going to contact ofcom like your good self so thankyou for putting that into my head!

 

 

0 Ratings
CharlotteRefund
Beginner
343 Views
Message 4 of 8

Re: REFUND ME NOW!!!!!

How long is this going to take?
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john46
Distinguished Sage
332 Views
Message 5 of 8

Re: REFUND ME NOW!!!!!

OFCOM do not deal with individual cases however they may note the problem please just wait for the moderators to post here they will help you
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PaddyB
Moderator
Moderator
324 Views
Message 6 of 8

Re: REFUND ME NOW!!!!!

Hi @CharlotteRefund,

 

I'm sorry to hear about the problems you have had in getting your refund. If you send me in your details I'll be able to take at this for you.

 

You can send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

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CharlotteRefund
Beginner
315 Views
Message 7 of 8

Re: REFUND ME NOW!!!!!

OK I have emailed you. Want it paid today!!!
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john46
Distinguished Sage
310 Views
Message 8 of 8

Re: REFUND ME NOW!!!!!

Now you have contacted the mod team you are in their mail queue the will contact you personally by email or phone they are a very small team of specialists and deal with each mail they receive strictly in turn and at the moment their waiting time is up to 5 working days
0 Ratings