Last year I closed one of my BT broadband accounts but kept my BT email address by signing up for Premium Mail (now £5 /month).
I have just opened a new BT Broadband and want to use my existing email with that account I.e. merge the two back together, simple enough?
No! after a helpfull online chat I was directed to India on 0808 100 6778, been there,no help whatsoever, just a polite person reading the same thing repeatedly from their scipt?
Who can merge these two BT accounts back to where they were a year ago Please?
Solved! Go to Solution.
Welcome to the community forum and thank you for posting.
I'll be able to link your BT email address to your Broadband account. Please can you send me in your details using the "Contact The Mods" link found in my profile?