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legitimise_sailing
Distinguished Expert
520 Views
Message 21 of 64

Re: Random disconnections

In this case, it does appear that this IP is located in China so you are right to be concerned about a remote attack.
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DavidCo
Expert
498 Views
Message 22 of 64

Re: Random disconnections

A couple of points here.

How many people are affected bearing in mind that not all will notice etc.

Perhaps I'll call BT division who are trying to sell me that TV service and point out that it 'needs' BB.

I'm sure this issue will not help BTs business

Needs to be sorted asap. Poor HHx imo

 

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astroman
Contributor
463 Views
Message 23 of 64

Re: Random disconnections

Oh well, after 7 days of no problems, it's started again, 2 dropouts in the last half hour, pingplotter shows 2 instances of 100% packet loss.

 

I have a new HH3 and changed the cables, had an engineer out who fixed a line fault so I'm at a loss now as to what I can do. Is there a chance one of the mods can pick up on this please?

 

edit this is happenning exactly every 30 minutes so far, up to 4 drop outs now 

 

Thanks 

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DavidM
Moderator
Moderator
445 Views
Message 24 of 64

Re: Random disconnections

Hi astroman,

Thanks for posting. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. 

Cheers

David

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astroman
Contributor
440 Views
Message 25 of 64

Re: Random disconnections

thanks, email sent

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DavidCo
Expert
432 Views
Message 26 of 64

Re: Random disconnections

I've noticed the time (regular) thing as well, but mine seemed to be 60 - 90 min.

Good to see DavdM on it now.

 

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astroman
Contributor
412 Views
Message 27 of 64

Re: Random disconnections

heres an example, really don't understand why it's 5 to the hour and 25 past the hour, even rebooted the HH3 but it made no difference

 

www.google.com.png

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2ndmouse
Aspiring Expert
402 Views
Message 28 of 64

Re: Random disconnections

If it's any consolation, here's my readings for today - seems this problem is becoming moe widespread. BT really need to get their finger out. My thread is here - all the montored ips are BT ips

 

pingplotter.png


ˁ˚ᴥ˚ˀ ˁ˚ᴥ˚ˀ ˁ˚ᴥ˚ˀ ˁ˚ᴥ˚ˀ ˁ˚ᴥ˚ˀ ˁ˚ᴥ˚ˀ ˁ˚ᴥ˚ˀ ˁ˚ᴥ˚ˀ ˁ˚ᴥ˚ˀ
I started out with nothing and I still got most of it left

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bones85
Contributor
389 Views
Message 29 of 64

Re: Random disconnections

Happens all the time to me as well! And a mate who lives in the same area gets it too! 

 

What's going on BT? how can so many people get the same problems?! 

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bones85
Contributor
385 Views
Message 30 of 64

Re: Random disconnections

6 times in the last hour!!! getting beyond a joke now
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