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Aspiring Contributor
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Message 1 of 3

Re: Access Control Problem

Hi There,

 

I have exactly same issue here, anytime I turn ON access control with some listed devices, it automatically turned off some of my computer that are not in the list. This is really annoying as my Mrs is complaning everytime that after 9pm she can't use the computer. The access contro is set to go off for certain computer and tablets for kids after 9pm but seems to be aftecting other computer.

I have tried to reset the router, powered off/ON to see if this can resolve this issue but NO

 

The only option to get pass this problem is to turn off the access control

 

Any help please

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2 REPLIES 2
Moderator
Moderator
162 Views
Message 2 of 3

Re: Access Control Problem

Hi fademidun,

 

Thanks for posting!

 

Sorry for the problems you're having with parental controls.  Check out this link "How to guide for BT Parental Controls" and let me know how you get on.

 

Cheers

 

Robbie

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Aspiring Contributor
136 Views
Message 3 of 3

Re: Access Control Problem

Hello,

 

This does not address my issue in any way. I setup BT access control from my router (BT Home Hub Manager) and not via bt.com/My BT etc. Enabled access control, select devices and set time to go ON and OFF.

 

My question is why is it affecting unselected devices. I simply want to set some devices in my LAN to have access to the internet at certain time via Home Hub.

 

If I use your option, this will directly apply to all devices

 

Thanks

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