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gwarner99
Beginner

on ‎01-02-2018 11h03

3,958 Views
Message 1 of 3

Re: Access blocked message.

We have just started getting this message on a laptop at unpredictable intervals, too. The Smarthub has been working fine for months, and in fact Access control is not set and never has been - the settings already show it as off. In any case, so far we have been able to open another tab and access websites freely. Its just annoying and offputting for inexperienced users.

 

Anyone have this same problem of spurious B;ocled Access messages and manage to fix it, please?

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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎01-02-2018 11h05 - edited ‎01-02-2018 11h06

3,954 Views
Message 2 of 3

Re: Access blocked message.

I have moved your post to this new thread, so you can get personal help from the community or moderators, so please watch this thread for updates.

 

Try a factory reset of the home hub Factory reset your home hub

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imjolly
Distinguished Sage
Distinguished Sage

on ‎01-02-2018 11h41

3,938 Views
Message 3 of 3

Re: Access blocked message.

do you get the same message if you try a diferent browser



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