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jjagsp
Beginner
438 Views
Message 1 of 5

Re: Amazon/iTunes Voucher

Hi

 

We moved to BT Broadband in Feb, and 2 x BT Mobile, and heard nothing about the prepaid mastercard or amazon vouchers either - who can we contact in the BT machine?  Quite frustrating 😞

 

John

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4 REPLIES 4
DavidM
Moderator
Moderator
402 Views
Message 2 of 5

Re: Amazon/iTunes Voucher

Hi @jjagsp and welcome.

 

I'm sorry you haven't received the amazon vouchers or mastercard offer. I'm assuming you completed the claim forms for them once you were activated. You'll get the voucher chase links at Claiming your vouchers.

 

Cheers

 

David

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barryhowland
Beginner
396 Views
Message 3 of 5

Re: Amazon/iTunes Voucher

When I try to claim my Amazon Voucher it will not let me submit the claim form because it says the order number must have a maximum of 18 characters but my order number has 20.

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JohnC2
Moderator
Moderator
389 Views
Message 4 of 5

Re: Amazon/iTunes Voucher

Hi @barryhowland Sorry about that. Have you tried to submit without the order ref? Try that and post back if your still unable to claim and we'll be happy to help.

 

Thanks

John 

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barryhowland
Beginner
378 Views
Message 5 of 5

Re: Amazon/iTunes Voucher

Ok thanks I will try that.

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