Amazon prime code not received

[johnbevan79]

Hi - I also have this issue - ordered BT Ultrafast, no Prime code but have received gift card. Any mods around who can check into this please? Thanks.

[Keith_Beddoe]

@johnbevan79 

When was your service activated?

[johnbevan79]

Hi - 21st Oct.

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[johnbevan79]

Thank you!

[RobbieMac]

Hi @johnbevan79,

Welcome and thanks for your post!

I'm sorry that you haven't received the code to claim your Amazon Prime subscription.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie