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Newbie
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Message 1 of 2

Re: Any more I can do to stop dropping connections and improve speeds?

I have had trouble with slow speed on my BT infinity for months now i have had an engineer visit a new router but nothing makes any difference.  I am so fed up with calling BT that i am now going to change to another provider

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Any more I can do to stop dropping connections and improve speeds?

If its a line fault, then its still going to be there when you move provider, as they all use the Openreach external network, apart from Virgin Media.

 

What speed are you supposed to be getting?

Use this form to find out.

http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput

 

Please edit out you phone number before posting the results here.

 

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