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NeilO
Moderator
Moderator
1,685 Views
Message 11 of 18

Re: Apple tv app ?

@Xrkt77 I called there but missed you, I've made arrangements for you to be changed over to the full version of the BT sport app as you were on the BT mobile version. The change over will complete in the next 24 hours and you'll be able to cast from the app.

 

Please can you post back to let me know if you're happy this is sorted?

0 Ratings
Xrkt77
Aspiring Contributor
1,621 Views
Message 12 of 18

Re: Apple tv app ?

Hi,

Thanks its working now, however my partner has the same issue with the same package ie BT Infinity & BT Mobile. Assume she has join the community forum to resolve or can she ring the 0800 number you rang me on Saturday ?
0 Ratings
NeilO
Moderator
Moderator
1,595 Views
Message 13 of 18

Re: Apple tv app ?

@Xrkt77 Brilliant I'm glad that's working for you now.  Yes she'll need to register and post on the community and we'll be happy to help. 

0 Ratings
Ode2summer
Beginner
1,508 Views
Message 14 of 18

Re: Apple tv app ?

Ignore this, got it sorted!

0 Ratings
Loulou74
Beginner
1,350 Views
Message 15 of 18

Re: Apple tv app ?

Hi,

 

I’m also a BT Infinity Broadband subscriber & have BT mobile. Can you arrange for me to be changed over to the full version of the BT Sport App as I think i’m on the BT mobile version, so that I can stream BT Sport onto my Apple TV.

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NeilO
Moderator
Moderator
1,267 Views
Message 16 of 18

Re: Apple tv app ?

@Xrkt77 and @Loulou74 that's sorted for you now, the casting option will appear on your Sport app within the next 24 hours.  Smiley Happy

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andygosnell
Beginner
1,098 Views
Message 17 of 18

Re: Apple tv app ?

Hi I have this problem too. I don’t get an Airplay icon at all on the app on either my iPhone or iPad. I can attempt to mirror but as you know it won’t allow that.
0 Ratings
marinersway
Beginner
1,064 Views
Message 18 of 18

Re: Apple tv app ?

Hi I am in the same position, have mobile BT sport rather than broadband full version. Could you get mine changed over please
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