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Newbie
5,271 Views
Message 1 of 5

Re: BT Email not loading on Chrome Browser

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I have not been able to log into BT mail since Friday evening using chrome, have tried suggestions but still not working??

Internet explorer works for BT but frustrating as use Chrome for everything.  any suggestions?

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: BT Email not loading on Chrome Browser

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Are you logging in directly via this link https://signin1.bt.com/login/emailloginform or via MYBT? What happens when you try to log in, do you get an error message?

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Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: BT Email not loading on Chrome Browser

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I have moved you onto your own thread because the one you posted on was four years old and was marked as solved.

 

Have you tried clearing the cache/history and cookies by going to settings and clicking on "clear browsing data". 

 

Have you checked that you are using the latest version of Chrome by going to settings and clicking on "About".

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Newbie
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Message 4 of 5

Re: BT Email not loading on Chrome Browser

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just get a blank page

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Newbie
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Message 5 of 5

Re: BT Email not loading on Chrome Browser

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have just deleted cookies etc as advised, working now - thank you

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