BT FON Incorrect email, password or combination -Solution

[bielschowsky]

Why does my password not work even after getting a new one from BT ? It's almost as if they are deliberately making it difficult!!

[gg30340]

Are you a BT Broadband account holder or are you buying access to BTWifi-Fon?

If you are a BT Broadband account holder you need to use your BTID and password to access BTWifi-Fon.

If you are a "long standing" BT broadband account holder, ie over 5 years, you may find that you need to use your "master" BT email address and password which is not necessarily your BTID.

See link how to log on:-

https://www.btwifi.co.uk/help/login-with-bt/index.jsp