cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
chasilarx
Aspiring Contributor
4,585 Views
Message 1 of 29

Re: BT Reward Card

Go to solution

Hi, I am in a similar situation.

My internet was activated on the 30th of may, I still have ~20days to claim my reward.
The link on the bt rewards page does not display any rewards, just says no info.

I would love to claim this reward before it expires, can you help me out please?

 

Many thanks, Matthew.

0 Ratings
28 REPLIES 28
PaddyB
Moderator
Moderator
4,573 Views
Message 2 of 29

Re: BT Reward Card

Go to solution

Hi @chasilarx,

 

Welcome to the community forum. I removed your email address from your post as this is a public forum. I'm sorry to hear about the difficulties you have has in claiming your rewards card. I'll be able to take a look at this for you. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

0 Ratings
chasilarx
Aspiring Contributor
4,563 Views
Message 3 of 29

Re: BT Reward Card

Go to solution

Just got a text confirming it's claimed and will arrive in the post soon enough.
Thanks for sorting this out quickly! 

Many thanks, Matthew.

0 Ratings
PaddyB
Moderator
Moderator
4,557 Views
Message 4 of 29

Re: BT Reward Card

Go to solution

Hi @chasilarx,

 

Thank you for posting back, I'm happy to hear your giftcard has been claimed.

 

Thanks

 

PaddyB

0 Ratings
gazzamba
Beginner
4,554 Views
Message 5 of 29

Re: BT Reward Card

Go to solution

Good luck with actually receiving the reward card, im 4 months in and still havent received mine.

0 Ratings
chasilarx
Aspiring Contributor
4,429 Views
Message 6 of 29

Re: BT Reward Card

Go to solution

Hi, 

It has been 2 weeks but I still haven't recieved it, I am aware it can take a while send (3-4 weeks as someone else above said), but your website says it should be delivered in 2. Can I just ask, is there any way to confirm that it is being delivered?

Many thanks, 

Matthew.

0 Ratings
JohnC2
Moderator
Moderator
4,314 Views
Message 7 of 29

Re: BT Reward Card

Go to solution

Hi @chasilarx I can see that Stuart had been checking on your voucher claim. He checked with the voucher team and they had advised it would be approx 30 days for your reward card on the 10th August. If it does not arrive then please do post back and we will chase again for you.

 

Cheers

John

 

chasilarx
Aspiring Contributor
4,274 Views
Message 8 of 29

Re: BT Reward Card

Go to solution

Hi, 

Still not recieved anything, could you look into it for me please?

Thanks, 

Matthew.

0 Ratings
chasilarx
Aspiring Contributor
4,256 Views
Message 9 of 29

Re: BT Reward Card

Go to solution

Hi, 

Still not recieved anything, could you look into it for me please?

Thanks, 

Matthew.

0 Ratings
JohnC2
Moderator
Moderator
4,249 Views
Message 10 of 29

Re: BT Reward Card

Go to solution

Hi @chasilarx Sorry you haven't received your Reward Card yet.

 

We will get this chased up again for you. Please can you send us over details again by clicking on my user name and selecting contact the mods.

Thanks
John

0 Ratings