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Perseus
Beginner
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Message 1 of 2

Re: BT infinity really slow speeds because high usage.

I've been told that its is either over capacity or a fault at the exchange. My BT Infinity falls downloads to 4 Mbps for a whole day and evening and sometime shuts down completely. This is not functional use. It is not even stable.

 

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If I complain by phone or EMail it can be briefly corrected but then the automatic computer overides it and the speeds goes slow again. I am a small business user and I cannot operate at these speeds. A loss at what to do. 

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT infinity really slow speeds because high usage.

This is a BT residential customer forum. If you are a business user you need to post on the BT Business Forum https://business.forums.bt.com/

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