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Message 1 of 2

Re: Bad Infinity speed

Im disapointed with the bt infinity 2 speeds as well


my mothers line is supposed to get 44mb - 59mb download speeds , and its exceeded the waiting time for the speeds on the line to settle down.


When the engineer was here on the 29th January installing bt infinity 2,  the speed test brought up 36.6mb download, but over the last week speeds have only been 31.5mb Via ethernet.


Also upload is below as well , currently around 6.6 and was said line could get 19mb 


whole reason we opted for the infinity 2 package was the even faster speeds than bt infinity 1 package


rant over



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Message 2 of 2

Re: Bad Infinity speed

Hi lewistheweeman


I'll be happy to have a look and see what going on.


Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.



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