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kangawolf
Newbie
169 Views
Message 1 of 2

Re: Broadband Connection Problems

I have the same problem.  From time to time I lose my broadband connection.  Rapid flashing yellow light on BT Home Hub 2.0.  Engineers cannot find any faults.  The only way to get the broadband back up is to make or receive a voice phone call. When a call comes in the light immediately goes to solid yellow and shortly after that to blue.  Then the broadband works perfectly again  –  until next time!

 

Did you discover the cause of the similar fault you looked at?

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1 REPLY 1
Distinguished Sage
161 Views
Message 2 of 2

Re: Broadband Connection Problems

Hi Welcome to the forums

Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html

once you have posted the information asked for then the community members can help you more


Thank You


This is a customer to customer self help forum the only BT presence here are the forum moderators

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