I'm obviously not the only one!
Complaint ref **Edited** ... Look it up BT folk.
By far the worst customer service I have ever come across. Not only do their sevice people not call you back when promised, they then lie about doing so.
They now have 24-hrs to resolve all my issues otherwise I will be switching provider after more than 30-years and many, many thousands of £s spent with them.
So, so angry and ashamed of you.
please for your security remove the vol ref number as this is a public forum
Welcome to the forum and thanks for your post. I have moved your post to start your own thread as that's the best thing to do.
Can you go into a little more detail to see if the community can help sort this out please and if not we will offer you give you a hand from here?
Thanks for posting back and I'm sorry that you're having so many problems.
You can send us over your details and we will help sort everything out for you from here. Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.