I have for the last month requested a resolution for a faulty line and broadband. All I get is the runaround and a non UK help desk that read the same script. The problem still remains unresolved. I still have no services. BT are a disgrace. I have now formally requested the contact details of a UK based senior manger to raise all these issues and if this does not occur I will contact OFCOM and Watchdog.
Welcome to the community forum. I am sorry to hear that you have been left without service. I'll be able to help you get back on line. Please can you send me in your details using the "Contact The Mods" link found in my profile?