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Message 1 of 2

Re: Call centre frustrations.... grrrrrrr!!!!

 Linton wood i can truly say i have had the same problems.  I have had numerous run ins with them (bt overseas call centre), when you ask to be put through to some one in the uk they refuse. Its clear they read from a script, and today could even get my name right.

 

I only want my oline account sorting so that i can access my add ons its really not that difficult surely

 

SHAME ON BT,

 

 

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Moderator-Retired
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Message 2 of 2

Re: Call centre frustrations.... grrrrrrr!!!!

Hi randersonjordan, 

 

Thanks for your post. 

 

I am sorry to hear that you are having problems accessing your online account and that you have not had any help over the phone. 

 

Can you send me in your details using the "Contact The Mods" link found in my profile and I will be in touch to help.

 

Cheers,

OlgaC 

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