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My caller id is not working again! This is an ongoing problem for the last few weeks - it gets fixed and then it stops working... And usually BT don't tell me why it stopped working and then started working... I have wasted several hours this week trying to talk or email them to get it fixed... I paid for a year in advance with BT - and one of the reasons I did that was to get Caller id.
Plus my incoming texts on my landline are also only working intermittently - again another reason I signed up with BT was to get this service and it is not working...
Welcome to the forum. As this is a recurrent problem I'm asking the forum moderators to have a look at it for you. They should post contact info here tomorrow morning if not this evening.
Thanks for your post.
Please send me in your details using the "Contact The Mods" link found in my profile and I will be in touch to help.
Can I jump in as well? My caller id seems to be spasmodic and increasingly all I get on my handset is "Calling" even though the call is from known numbers in the handset phone book.
At first I thought maybe it is the handset, though both handset have the same problem. The "CLI check" results in "Caller Identities will be displayed".
1471 works fine. I end up answering junk calls which I had hoped to ignore by paying for Caller ID.
I have not attempted to report this to faults.