cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
pam_miles47
Beginner
591 Views
Message 1 of 2

Re: Can I cancel my broadband contract with 14 days?

Go to solution

Hi

How many days do i have to give to cancel my BT phone & broadband use. I have been with Bt for a good many years.

0 Ratings
1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
583 Views
Message 2 of 2

Re: Can I cancel my broadband contract with 14 days?

Go to solution

"Ending the service

  1. Once we have provided the service, you may tell us to stop providing it at any time, either by giving 14 days' notice if you are switching to another provider through an approved switching process, or by giving 30 days' notice if you are leaving for any other reason. We will accept an order you place with another provider using an approved switching process as notice, or from you direct via a range of methods including phone, e-mail, online chat and in writing. You can contact us to give notice using any of the contact details set out on your last BT bill or any other means of contact we have given you, for that purpose. We can stop providing the service to you by giving you 28 days' written notice."

This is from the T&Cs.

 

http://www.productsandservices.bt.com/consumer/terms/

 

0 Ratings