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Theo9a
Beginner
199 Views
Message 1 of 2

Re: Can't delete phone account from MyBT

I'm having exactly this problem at the moment. A landline that was cancelled in October 15. Final bill was paid at the time. I spent about 25 minutes on the phone today being passed from one unhelpful person to another. Surely it is not possible that an account can't be removed from myBT.
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john46
Distinguished Sage
192 Views
Message 2 of 2

Re: Can't delete phone account from MyBT

Hi Welcome to the Community Forum

I am sorry to see you are having problems with your BT service

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902
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