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Beginner
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Message 1 of 2

Re: Cannot add BT Sport HD Channels

Hi. Hoping you can help. I have a couple of problems, the first being the same as this thread. I set up my TV box last night having recently changed back to BT infinity unlimited and got BT sports channels working, that is in my plan. I thought i had ordered HD but the HD sports channels will not work. I just get the screen telling me to go and upgrade my package. When i do that online i get the CON-0003 error. I also have an issue where when i turn on my youview box i lose all other internet connections. It seems everything is still connected to the wifi network but the internet becomes unavailable.

 

Thanks in advance, Tony.

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Moderator
Moderator
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Message 2 of 2

Re: Cannot add BT Sport HD Channels

Hi @Toonyd and welcome.

 

I'm sorry you're having problems getting the HD added. I'm sure I can help with this. can you drop me over an email with your details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

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