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Dogman111
Beginner
410 Views
Message 11 of 13

Re: Ahh got ipc6023 again just but a different font and screen!

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Seems like I am having the same problem as you.

To date numerous phone calls to bt, reboots, updates, factory resets etc. To no avail

2 house calls by engineers a total of about 6 hours and a 2 hour session on live chat last night which ended by being told the ethernet cable was faulty because there is a red light by the spdif socket?. I doubt it is the cable as I have tried 2 and tried through a power line as well so that's 3 sets of Ethernet cables faulty?.

 

 

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DavidM
Moderator
Moderator
392 Views
Message 12 of 13

Re: Ahh got ipc6023 again just but a different font and screen!

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Hi @ForumHelpMeansBadnes,

 

Thanks for posting. Can you please drop me over an email with your details and I'll look into this for you.

 

@Dogman111, welcome.

 

It's unlikely you've had several faulty cables so can you please also send me over your details using the contact link in my profile.

 

Cheers

 

David

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Dogman111
Beginner
330 Views
Message 13 of 13

Re: Ahh got ipc6023 again just but a different font and screen!

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Thanks all concerned I have a fully working by box now

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