I had an email sub account last year which was verified without any problems. Unfortunately I deleted that sub account by mistake this year.
The sub account I'm after is waiting to be verified in my primary account but I cannot receive the verification email. I used to get 553 error but having just got a new laptop I thought I'd try verification again but can't get the verification email and no 553 messages.
I called BT and get told it's impossible for me to get an email address I originally had back again.
Can you help please?
That is the case, the e-mail address cannot be recovered until some time in the future, and only if someone else does not choose it when it becomes available again.
I have a feeling that it was made unavailable for three months. If I am wrong, then I am sure Andy_N will give you a more accurate figure.
See if you can add it again as a sub-account. It should be available for re-use now, provided nobody else has chosen it.
I'll try that even though it is sitting on my primary account waiting for veritifcation.
Thank you. I'll report back. 🙂
Thanks for replying keith.
I deleted the account in January I think so it is now over 3 months. 😞
Indication is that the sub acconut time limit for re-use is now 110 days. It used to be 90 days, but that appears to have altered.