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Re: Crackly phone line and the broadband connection keeps dropping out

keith

hello i'm new to this forum but from what i have read so far you seem the best person to ask this question.

i have a very crackly phone line and poor broadband speed that likes to cut out but when i make a phone call it reconnects the broadband connection, which as ive noticed to previous posts is different. i have phoned bt on numerous occasions and when they do a line test all is ok. ive had an engineer out (non bt as i cant afford their charge incase it was a fault on my end) and he replaced all sockets (none of which had a test socket inside/ underneath) in my house including wiring and the problem sorted itself for approxemetly 2 hours. would it be likely the problem lies with corroded points? if so how would i go about getting that assesed?

thank you for any help you can give

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Distinguished Sage
Distinguished Sage
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Re: Crackly phone line and the broadband connection keeps dropping out

How does you phone line come into the house, is if from a pole or underground?

Do you have a junction box similar to this picture?

 

 

Or this picture

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