Download times abysmal

[imjolly]

then probably need to change the channel on your router as maybe a neighbour has infinity with new hub and on same channel as you

you need to enter assuming you have hub 192.168.1.254 into your browser, then the admin passowrd then go to wireless and chnage wireless from automatic to manual then select a diiferent channel number

[bullshot]

It dropped again 3 times in 36 mins...connected and dropped 2 mins later.....re neighbour with Infinity....might be right as a young techie bloke lives next door and he is with BT and was waiting for Infinity to be activated, so that would make sense....genius!!!! Must go to the supermarket now , hubby getting the car out , will try and understand the changing channel info when I get back.....trying to do all this whilst sorting out a curtain problem with John Lewis.....need to lie down in a dark room methinks.

[bullshot]

The number is 192.168.1.78. What do I do now , please?

[bullshot]

Speed now 12.1 but dropping connection still

[imjolly · Accepted solution]

did you enter 192.168.1.254 into your browser no www in front.  that should take you to hub manager where you need to enter the admin password which is probably on hub.  then go to wireless

does this help http://bt.custhelp.com/app/answers/detail/a_id/14094/kw/change%20wireless%20channel/c/346,407,410

[bullshot]

Is that my IP address......?

[bullshot]

Where do I check the number you posted...

[imjolly]

that is your router address so you enter 192.168.1.254 not www.192.168.1.254

enter in browser address bar

[bullshot]

Is it on the hub?

[imjolly]

use this link http://bthomehub.home