Download times abysmal

[bullshot]

Got a vey quick response to my email...was telehoned on Monday by a lovely man called DavidM in Ireland.He sent me a new Home Hub3, which came yesterday.He asked I contact him directly via the email he would include in the box , but I have emptied the box and cannot find it.....

Was busy in the morning , so connected it yesterday afternoon.No difference .Remembered I had an Belkin RJ11 purchased when I had problems with Home Hub2 so have used that in the hope that when everything settles down it might help with noise reduction( the new Home hub 3 did not have the phone connecion lead, it had an Ethernet and an Infinity cable).I now have the new hub approx 3 feet from my Macbook, the other side of the hall/sitting room wall and the speed this morning was 8.92, less than before but I am hoping this will get me back to the 9.2 I was on on Monday morning when it settles, will it get back to 16??????....here are the results now

ADSL Line Status

Connection Information Line state: Connected Connection time: 0 days, 18:33:23 Downstream: 10.15 Mbps Upstream: 1.053 Mbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.5 Annex A Latency type: Interleaved Noise margin (Down/Up): 15.3 dB / 5.7 dB Line attenuation (Down/Up): 12.4 dB / 5.4 dB Output power (Down/Up): 20.4 dBm / 12.7 dBm FEC Events (Down/Up): 8619 / 45582 CRC Events (Down/Up): 9 / 49957

[bullshot]

The only positive is that the signal strength showing on my ipad seems stronger when using it in my bedroom and pages did download better this morning....I like to read the papers in bed with my morning cuppa.

[imjolly]

I would just stay connected 24/7 for couple of days to see how the errors go and if ok then repost stats and get mods to reset your noise margin back to 6db which will increase your conenction speed and therefore your download speed

can you post the rest of errors from hub  probably need to 'show detail'

[bullshot]

Connection Information Line state: Connected Connection time: 0 days, 18:47:14 Downstream: 10.15 Mbps Upstream: 1.053 Mbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.5 Annex A Latency type: Interleaved Noise margin (Down/Up): 15.2 dB / 5.7 dB Line attenuation (Down/Up): 12.4 dB / 5.4 dB Output power (Down/Up): 20.4 dBm / 12.7 dBm FEC Events (Down/Up): 8619 / 45589 CRC Events (Down/Up): 9 / 49968 Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 HEC Events (Down/Up): 254 / 154251 Error Seconds (Local/Remote): 7 / 57474

[bullshot]

Powe cut just before I was about to post this.....

Line state: Connected Connection time: 0 days, 00:05:46 Downstream: 9.617 Mbps Upstream: 1.07 Mbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.5 Annex A Latency type: Fast Noise margin (Down/Up): 15.6 dB / 6.5 dB Line attenuation (Down/Up): 12.4 dB / 5.3 dB Output power (Down/Up): 20.4 dBm / 12.6 dBm FEC Events (Down/Up): 0 / 48810 CRC Events (Down/Up): 1 / 53286 Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 HEC Events (Down/Up): 0 / 156539 Error Seconds (Local/Remote): 1 / 60407

[bullshot]

Cannot believe the power went off for about 2 minutes this morning, after being connected for days with the connection not dropping once....posted info for DavidM before he contacts me this morning...

 Speed test carried out with ethernet cable to Notebook....9.49

Wifi 8.66

[john46]

DavidM should be able to help you still further your noise margin is still high and once reset should improve your speed further

[bullshot]

Had excellent service from DavidM and I am getting there slowly but surely.

Noise is reducing gradually and speed increasing slowly.Todays results

Line state: Connected Connection time: 10 days, 21:09:57 Downstream: 12.05 Mbps Upstream: 1.078 Mbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.5 Annex A Latency type: Fast Noise margin (Down/Up): 11.8 dB / 6.3 dB Line attenuation (Down/Up): 11.1 dB / 5.4 dB Output power (Down/Up): 20.4 dBm / 12.6 dBm FEC Events (Down/Up): 0 / 48810 CRC Events (Down/Up): 190095 / 67180 Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 HEC Events (Down/Up): 111753 / 165108 Error Seconds (Local/Remote): 11874 / 72942

[bullshot]

My contract with BT was due for renewal in June, I had been advised that I could renegotiate from the end of March.I telephoned and said I was not happy with reduced speed etc, and told them of the problems I had been having and got a new 12 month contract with a reduction of £2.65 per month.Better than a poke in the eye.

[john46]

looking better you have a few errors there it may help to get interleaving turned on as that will reduce the line errors David should be able to help you with that