Download times abysmal

[bullshot]

Should add it has been fine up ntil this afternoon ...speedtest showing around 14 or 15 ....

[bullshot]

Speedtest now showing.....0.12   0.88 and 115.13....

[imjolly]

run btspeedtester and when first test completes then run diagnostic test and post results - needs to be done wired not wireless

are there any exchange problems  http://usertools.plus.net/exchanges/mso.php

http://usertools.plus.net/exchanges/?

http://btbusiness.custhelp.com/app/service_status

http://bt.custhelp.com/app/answers/detail/a_id/15036

http://community.plus.net/exchange-information/

[bullshot]

My last post was hanging for over 5 minutes , then Broadband went off totally ....all the lights were blue on my router...so in desperation pressed the re-start button and everything now seemed to be back to normal....did a speedtest and got 14.43....then did re run and got 9.43....was just going to post this and thought I would do another check and now showing 14......wish i knew what was going on .....but seems to working fine again.......need a lie down in a dark room methinks.........bl****y broadband....thank you so much for your super quick response....Home Hub now showing 15.59 but noise up to 6.8

[imjolly]

If it happens again just repost as always someone around to help

[john46]

are you using a wired or wireless connection as all lights being blue shows no loss of broadband